Everyone at some point has experienced an impasse in communication; those frustrating occasions when it all breaks down and people want to get up and walk out. Just look at a sample of recent headlines: “Peace Talks Breakdown” or “Labor Negotiations at a Stalemate” or “Negotiations Fail to Result in an Accord”. When the stakes are high and people are afraid they have something to loose communication becomes strained and people stop listening to o… Continue reading
